April - June 2024

28 June 2024

An update will be made on Monday morning (1st July 2024) which should restore Horus ePortfolios ability to send emails to nhs.net email addresses. The issues with Horus ServiceDesk are still ongoing but is close to being fixed.

27 June 2024

Horus ePortfolio is still unable to send emails to nhs.net accounts. The cause of the problem has been identified and work is underway to implement the suggested solution. Unfortunately we can't give an exact time when the work will be complete. Please accept our apologies for any inconvenience caused during this time.

24 June 2024

In line with Health Education England's recent merge with NHS England, the email address for the Horus ePortfolio Servicedesk has been updated to england.servicedesk.horus@nhs.net.

24 June 2024

Work is still ongoing to fix the issue of Horus ePortfolio not being able to send emails to nhs.net accounts. The same issue is also still affecting the Horus ePortfolio ServiceDesk. Further updates to follow.

19 June 2024

The issue of Horus ePortfolio not being able to send emails to nhs.net accounts is still ongoing but progress has been made with regards to a possible solution. Once the problems has been resolved an update will be posted here.

18 June 2024

Due to the current issue of Horus ePortfolio being unable to send emails to nhs.net accounts and the Horus developers focusing their attention to fix this issue, the import to Horus ePortfolio of the new cohort of FDs (2024-25) will be delayed. We are unable to confirm when the import will take place but the normal communications from the UKFPO will take place once the data has been imported.

17 June 2024

Email sending issue - The issue of Horus ePortfolio sending emails to nhs.net accounts is still ongoing. The Horus ePortfolio developers are working to fix the issue but currently cannot provide a timeline for when this issue will be fixed.

14 June 2024

Email sending issue - Horus ePortfolio is currently having issues sending emails to nhs.net accounts. The Horus ePortfolio developers are aware of the issue and are working to get this resolved. To prevent forms going unsigned users should use the alternative email address feature where possible and use an email address that is not an nhs.net account. If a form has been sent to an nhs.net address for signing, the trainer/assessor can log into their Horus account to sign the form instead of using the email link.