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Horus ePortfolio
Support Site

Communication in Horus

  • Help contacts

  • As a foundation doctor, how do I know who to contact if I need help with my e-portfolio?
    • Foundation doctors can view a list of Horus ePortfolio administrators and foundation programme directors (FPDs) in their hospital/trust:

      1. Sign in to Horus
      2. Select "Help" from the main menu along the top
      3. Scroll down past the "Horus support website" link to see a list of local administrator contact details
      4. Scroll past this to see a list of local FPDs
  • Is it possible to add a default organisation contact for Foundation doctors/NTG who need help with their portfolio?
    • It is possible to add a default organisation contact to the Help page for foundation doctors, this will replace the list of automatically generated administrator email addresses. This is intended for use by organisations who would like their foundation doctors/NTGs to contact them using a generic centralised inbox.

       

      If your organisation wishes to nominate a default contact please email the Horus ePortfolio ServiceDesk (servicedesk.horus@hee.nhs.uk) and provide the below details.

       

      Trust/Site (including ODS code) - Example: Manchester University NHS Foundation Trust [R0A]

      Name of default contact - Example: Postgraduate team

      Email Address - Example: Example.GenericInbox@FakeEmail.nhs.uk

      Description (if applicable) - Example: 'For F1 and F2 use only' (note this field can be left blank if required)

       

      Please note multiple default contacts can be provided so it is possible to nominate a specific contact for foundation doctors and then another for your non-trainee grade users.

  • Notices

  • Does Horus have a Notices section?
    • No. Horus ePortfolio does not support user created notices and there are currently no plans to introduce one.

      Administrators can use the 'Placements overview / download' page to download a list of all foundation doctors in their area with the email address they are registered on Horus with. This can be used as the basis for an email distribution list.

      Horus-registered email addresses for all other types of users can be copied in batches of 50 from the 'Users' admin list (this list can also be filtered by location and type of user). 

  • Messaging

  • Does Horus have an internal messaging system?
    • No, Horus does not have an internal messaging system.

      Users are able to see the email address of other users as follows:

      • Administrators can see the email address of all foundation doctors and other users in their area
      • Supervisors can see the email address of all foundation doctors they supervise and all their other supervisors
        • This can be clicked to directly open a message in the user's own email client
      • Foundation doctors can see the email address of all of their supervisors
        • This can be clicked to directly open a message in the user's own email client

       

      Administrators will also be able to communicate with users in their location(s) using the Notices feature.